Colombo Municipal Council introduces QR code system for food safety complaints

Daily Mirror and Newswire report that the Colombo Municipal Council (CMC) has introduced a QR code system for reporting food safety and hygiene concerns at restaurants and other food outlets. Ada Derana (தமிழ்) also reports that the council’s Public Health Department introduced a QR-based way to submit complaints about food quality within CMC limits.

Newswire reports that Mayor Vraie Cally Balthazaar announced the system’s launch by the CMC Public Health Department. It is initially available in Wellawatte and at the Majestic City Food Court, according to Newswire.

Newswire says users scan a code, fill out a brief form and send their complaint to Medical Officers of Health and Public Health Inspectors for investigation and action. The outlet reports that anonymous submissions are permitted.

Newswire reports that the mayor advised people raising concerns about food they bought to keep the item and its receipt, rather than return the food to the restaurant, as these may be needed during an investigation. The outlet says the CMC Public Health Department can also be contacted at 011 267 6161 or cmchealthcomplaints@gmail.com.

Newswire reports that the council intends to expand the system across Colombo 1 to 15, with the stated aim of improving food safety and encouraging public involvement in hygiene monitoring.

Written automatically by AI from the outlets’ own reports, and not reviewed by an editor. It can be wrong — the original report is the authority.